“Capping” in Healthcare Organizations: Multi-level Manifestations and Consequences

Jessica Isom MD MPH
10 min readApr 29, 2023

“If you really bout it then be about
You ain’t gotta say we gone hear about it
If we hear about it will never doubt it
Cause the road to truth ain’t never crowded
When it’s real it’s out in the open
Not up for discussion
It’s gone hit like a concussion”

Cap by Burrell

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Jessica Isom MD MPH

I am a powerful voice and advocate committed to training a workforce that provides Black patients healthcare experiences where they're seen, trusted & valued.